Your Data at jiliok
Fully Secure & Confidential

Welcome to jiliok — one of Bangladesh's most trusted online gaming and Sports Betting platforms. When you use jiliok, certain personal information is shared with us. This Privacy Policy explains what data is collected, how it is used, and how it is kept secure.

Jiliok's Privacy Policy is built on a foundation of complete transparency. We believe you should be in control of your own data, which is why we only collect what is strictly necessary to operate the platform.

We commit that your data will never be sold or transferred to any unauthorized third party. Protecting your privacy is an integral part of our business responsibility.

Jiliok collects your information in several ways. Below is a detailed breakdown of what types of data are collected and when.

A) Registration Information

• Full Name: To verify your identity.
• Mobile Number: For account verification and communication purposes.
• Email Address: To send security-related notices.
• Date of Birth: To verify age eligibility (18+).
• Password: Stored in encrypted form.

B) KYC Verification Information

• National ID (NID) number and photo.
• Passport or driving licence (where applicable).
• Proof of address.

C) Automatically Collected Information

• IP address and device information.
• Browser type and operating system.
• Logs of activity and timestamps on the platform.
• Transaction history.

Jiliok uses your information only for specific, legitimate purposes. We never use your data unnecessarily. A full list of how we use it is provided below.

• Account Management: To create, maintain, and keep your jiliok account secure.
• Transaction Processing: For deposits, withdrawals, and prize distributions.
• Contact: To send important notices, security alerts, and transaction confirmations.
• Fraud Prevention: To detect suspicious activity and keep your account secure.
• Legal Compliance: To comply with applicable laws and regulations.
• Service Improvement: To enhance platform performance and improve the user experience.
• Promotional Communications: To inform you about bonuses and offers, only with your consent.

Jiliok's website and app use cookies — small data files stored in your browser that help enhance your browsing experience.

Cookies We Use:

• Essential Cookies: To maintain login sessions and ensure platform security. These cannot be disabled.
• Performance Cookies: To understand which pages are used most, so we can improve our services.
• Functionality Cookies: To remember your preferred language and settings.
• Analytics Cookies: To understand platform usage statistics (with your consent).

Jiliok does not sell your personal information. However, in certain circumstances, we may share limited data with trusted third parties.

• Payment Processors: Payment gateways such as bKash, Nagad, and Rocket receive only the data strictly necessary to process transactions.
• Identity Verification Services: Information may be shared with licensed verification agencies as part of the KYC process.
• Legal Authorities: Providing information under a court order or government directive is a legal obligation.
• Cybersecurity: Limited data may be shared with specialist partners for fraud prevention purposes.

Jiliok does not store your data indefinitely. Each type of information has a defined retention period.

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

Under jiliok's Privacy Policy, you have a number of important rights regarding your personal data. Learn about these rights and exercise them whenever needed.

Jiliok strictly prohibits anyone under the age of 18 from using the platform. We never knowingly collect personal information from minors.

• Age verification is mandatory at the time of registration.
• KYC documents may be requested if there is any suspicion.
• If we discover that data has been collected from a minor, the account will be immediately closed and all associated data will be deleted.
• If parents suspect their child is using jiliok, they should immediately support@jiliok.wsto let us know.

Jiliok may update this Privacy Policy from time to time. Changes may be driven by new legal requirements, technological developments, or improvements to our services.

• For significant changes, you will be notified in advance via email or SMS.
• The date of the latest update will always be displayed at the top of this page.
• Continued use of jiliok after any changes are made will be taken as your acceptance of the updated policy.
• Make it a habit to check this page regularly.

If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch. Our dedicated privacy team is always ready to help.

• Email: support@jiliok.ws
• Response Time: Typically within 24–48 hours.
• Language: Bengali support is available.

Stay with jiliok and enjoy gaming with peace of mind. Keeping your data safe is our responsibility — and one we take very seriously.